I have sent in my user registration form but I have not heard back. The first step is to check your email spam filter/junk mail folders for our confirmation email. Related articles I want to assign my staff (users) to multiple participant organisations. How do I do this? What are annual maintenance fees and what do I get for them? I have activated and logged in to my account. What am I seeing on the Portal? What happens after I'm registered for a user account?