You can always track the status of requests on your Dashboard under the Request List section. When a form is submitted by a user, the form approver will receive an email and he/she must approve the form on the Request List section on the Dashboard. Once the form is approved, it will be assigned to an Administrator, and an invoice issued for a registration or archive request.
Generally, if you have requested for a FastTrack service, the request will be processed within 3 business days of payment receipt, if applicable. For a standard application, including PriorityFirst clients, may take up to 5 business days from payment receipt, if applicable.