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  1. APIR | Support
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What happens if I don't receive my APIR Code?

You should receive your APIR Code within ten (10) business days of APIR receiving payment for the application (where applicable). As soon as the tax invoice is emailed to the client, your application will go through the validation process. Validation questions will be raised as part of the process, if there's any.

If you do not receive an invoice within 2 business days of application lodgement, or have any queries regarding your application, please contact APIR.

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Questions in this section

  • What request forms are available online?
  • Do we have to notify APIR of any changes to participant or product details?
  • Who can complete a request?
  • I have submitted a request form, what happens next? How long will it take to process the request?
  • I have not received an invoice, why?
  • I can’t find the request I submitted on the Request List. Why?
  • My request status is “On Hold (Awaiting Reply)”. What does this mean?
  • It has passed the indicated turnaround time and I have yet to receive my product’s APIR Code. Have I missed something?
  • What happens if I don't receive my APIR Code?
  • How do we know what the APIR Code is for my Participant or Product registration request?
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