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Frequently Asked Questions

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  1. APIR | Support
  2. Frequently Asked Questions
  3. Requests

Requests

Generally, all request forms must be submitted online. APIR no longer accepts paper-based PDF forms.

  • What request forms are available online?
  • Do we have to notify APIR of any changes to participant or product details?
  • Who can complete a request?
  • After submission, how long will it take to process my request?
  • I have not received an invoice, why?
  • I can’t find the request I submitted on the Request List. Why?
  • My request status is “On Hold (Awaiting Reply)”. What does this mean?
  • It has passed the indicated turnaround time and I have yet to receive my product’s APIR Code. Have I missed something?
  • What happens if I don't receive my APIR Code?
  • How do we know what the APIR Code is for my Participant or Product registration request?
  • Why does my product have an ISIN when I didn't apply for one?
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